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Terms and Conditions


Errors in Shipping and Billing Information

Please be sure to check that you have given us the correct billing and shipping address as well as mode of payment before submitting your order. Errors may delay your shipment or cause the package to be sent elsewhere. Any additional costs associated with errors will be charged to the customer. We are not responsible for errors in information provided to us.


Shortages or Missing/Lost Packages

Any shortages in an order should be reported to us within 10 days of receipt of the order.  If you do not received your package, this should be reported to us within 30 days of the date you placed your order.



This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.  You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Sointu USA Brands shall not be liable for any damages of any kind related to your use of this Web Site.


Special Offers

Occasionally we will offer special promotions to our customers that we refer to as "special offers" or "special offer". This can include a gift with purchase, free shipping, or other promotional activity associated with a product purchase. These offers may be for a limited time only.


Inaccuracy Disclaimer

From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Sointu USA reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).